Symptom guides
Common Chimney & Dryer Vent Problems
Start with what you've noticed. Each page explains the usual causes, how they're checked, and which repair typically solves the problem.
3 guides
Chimney problems
Chimney Leak
Stains, drips or a damp smell near the chimney after rain or snow? Learn the likely causes, how urgent a leak is, and what usually fixes it.
2Chimney smell
Smoky, sour or musty odors from the fireplace usually come from creosote, moisture, debris or a downdraft. Learn the signs, how urgent it is and what fixes it.
3Leaning or damaged chimney
Tilting, a widening gap at the wall or loose bricks can mean a chimney is moving. If bricks are falling or it looks like it could come down, keep everyone away from the area below it and call 911. Learn the signs, the possible causes and when to stop using the fireplace.
Next step
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- Tell us the symptom, not the service
- The system is identified before any recommendation
- Options explained before any work starts
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